We try our best to make sure all items make it to you safely. However if you receive any items that are damaged or faulty on arrival then we will issue a replacement product free of charge or offer a refund. Please just let us know by emailing customerservice@sunchlorella.co.uk before you return your order.
Returns for Subscription Customers
We request to continue the Subscription for first 3 months and then you can pause or cancel anytime. With all subscription orders, due to the nature of the automatic shipping every 30 days, we require a minimum of 7 business days notice prior to your order being shipped if you wish to cancel or amend your subscription. Once a subscription is triggered (and you receive an email confirming it is being shipped) it is sent for immediate dispatch. If your order has already shipped, we will not be able to issue a refund.
Standard Product Returns
This returns policy applies to products bought directly from our website. If you have purchased products from a retailer or other online retailer then please contact them for their own returns and refund procedures.
Sun Chlorella wants you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order. We will refund you the full amount providing the product is unopened. Refund can only be made within 14 days from the receipt. Please contact us by phone 020 3478 1090 or email us atcustomerservice@sunchlorella.co.ukto obtain authorisation to return.
When returning an item, it is your responsibility until it reaches us. We recommend that you use a recorded delivery as we cannot be held responsible for non-delivery of returned items.
Please appropriately package the item with a copy of invoice or packing slip and send it back to us. None of the above affects your statutory rights.
Since 1969, Sun Chlorella has provided the most nutritionally superior chlorella supplement in the world. Our premier Chlorella Udon Noodles are created in collaboration with the renowned noodle company, Ishimaru Seimen, to bring you a traditional food with the wellness of Sun Chlorella. Enjoy Chlorella...
Sun Chlorella A Tablets are a quick and easy way to get your daily supply of chlorella. Whether you keep them at home, the office, in your car or in your bag, our small and easy-to-take and ready when you are
Sun Chlorella 'A' tablets are a quick and easy way to get your daily supply of chlorella. Whether you keep them at home, the office, in your car or in your bag, our easy-to-swallow tablets are ready when you are.
Sun Chlorella Powder is a versatile product and is such an easy way to get your daily supply of chlorella. Whether you blend in with your smoothies, sprinkle onto your salads or meals, to simply stirring into a glass of water, the powder is...
Since 1969, Sun Chlorella has provided the most nutritionally superior chlorella supplement in the world. Our premier Chlorella Udon Noodles are created in collaboration with the renowned noodle company, Ishimaru Seimen, to bring you a traditional food with the wellness of Sun Chlorella. Enjoy Chlorella...
Sun Chlorella A Tablets are a quick and easy way to get your daily supply of chlorella. Whether you keep them at home, the office, in your car or in your bag, our small and easy-to-take and ready when you are
Sun Chlorella 'A' tablets are a quick and easy way to get your daily supply of chlorella. Whether you keep them at home, the office, in your car or in your bag, our easy-to-swallow tablets are ready when you are.
Sun Chlorella Powder is a versatile product and is such an easy way to get your daily supply of chlorella. Whether you blend in with your smoothies, sprinkle onto your salads or meals, to simply stirring into a glass of water, the powder is...